So, this is kind of an old story, but my friend Susan said I should blog about it – so, here goes:
Even though it’s sorta antiquated, I started a News-Miner paper subscription for only Friday, Saturday and Sunday. (Newspapers nowadays are always complaining about shrinking subscriber $$s because most people now read online). I find it’s the best way to get an idea about what life in a particular city is all about, as well as read about perennial current events and attitudes. I wish I had started doing it earlier when I lived in Walla Walla; it would have made me feel at home sooner, I think. ANYHOW…
I call the News-Miner Home Delivery Circulation number about last September. I explain I’d like to start home delivery. I explain I’d like F/Sat/Sun only. The nice lady takes my credit card number and says my subscription should start next week. Great!
Next week comes: no paper. I call back: The lady tells me they won’t deliver unless I have a little paper box on my mail box. Great, can they put one up please? She says it will take a few days….
A few days later; the box is delivered, but not put up. I call back. Oh, she says, he didn’t put it up? Okay, I’ll send him back out to do that. It might take a few days….
A few days later comes, in all its inevitability, and HEY! The box is up! Wrong side and sideways, but at least it’s up. Friday comes around in a few days, aaaaannnnndddd…..
The paper is THROWN INTO THE YARD! As God as my witness, since I had the box put up, NOT ONE paper has been put in the box. Ever. I’m not sure what this means; my landlady says I should call and complain, but, the truth is, less stomping through the snow happens when I pick it up off the ground than going out to the box. AND, the paper thoughtfully puts the issues in bright orange plastic sleeves, so that it’s always findable on the ground. AND, the paper boy always throws it in the same place, so I usually don’t have any trouble finding it.
And they say customer service is DEAD… 🙂